🛡️ Privacy at a Glance
We believe in transparency. Here's what you need to know:
1. Information We Collect
We collect information to provide you with the best wallpaper experience. Here's what we gather and why:
| Data Type | Purpose | Required |
|---|---|---|
| Email Address | Account creation, support, updates | Optional |
| Device Information | App optimization, bug fixes | Automatic |
| Usage Analytics | Improve app features | Optional |
| AI Prompts | Generate wallpapers, improve AI | When using AI |
| Download History | Personalized recommendations | Automatic |
Information You Provide
- Account Information: Email address when you create an account
- AI Prompts: Text descriptions you provide for AI wallpaper generation
- Feedback: Comments, ratings, and support messages
- Preferences: Wallpaper categories, favorites, and settings
Information We Collect Automatically
- Device Data: Device model, operating system, screen resolution
- Usage Data: Features used, time spent, wallpapers downloaded
- Technical Data: IP address, crash logs, performance metrics
- App Activity: Search queries, category preferences, interaction patterns
2. How We Use Your Information
We use your information to enhance your Wallio experience:
- Provide Core Services: Download wallpapers, generate AI content, sync preferences
- Personalization: Recommend wallpapers based on your preferences and history
- AI Improvement: Enhance our AI models using anonymized prompt data
- App Enhancement: Fix bugs, optimize performance, develop new features
- Customer Support: Respond to inquiries and resolve technical issues
- Security: Detect fraud, prevent abuse, ensure app security
- Communication: Send important updates, feature announcements (with your consent)
3. Information Sharing and Disclosure
We respect your privacy and limit data sharing to essential services:
We May Share Information With:
- AI Service Providers: Third-party AI platforms that power our wallpaper generation (data is anonymized)
- Analytics Partners: Services like Firebase Analytics to understand app usage (aggregated data only)
- Cloud Storage: Secure cloud services for data backup and synchronization
- Payment Processors: For premium subscription handling (we don't store payment details)
- Legal Requirements: When required by law, court order, or to protect our rights
We Never:
- Sell your personal information to third parties
- Share your AI prompts with advertisers
- Provide your email to marketing companies
- Share your wallpaper preferences for advertising purposes
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmission uses TLS/SSL encryption
- Secure Storage: Data stored on secure, encrypted servers
- Access Controls: Limited employee access with strict authentication
- Regular Audits: Ongoing security assessments and updates
- Incident Response: Rapid response plan for any security concerns
🎛️ Your Privacy Rights
You have control over your personal information. Here are your rights:
Access
Request a copy of your personal data we have collected
Correction
Update or correct any inaccurate personal information
Deletion
Request deletion of your personal data (right to be forgotten)
Portability
Export your data in a commonly used format
Opt-Out
Withdraw consent for data processing activities
Restrict Processing
Limit how we use your personal information
6. Data Retention
We retain your information only as long as necessary:
- Account Data: Until you delete your account or request removal
- Usage Analytics: Aggregated data retained for up to 2 years
- AI Training Data: Anonymized prompts retained to improve AI models
- Support Communications: Retained for 1 year for quality assurance
- Legal Compliance: Some data may be retained longer if required by law
7. Children's Privacy
Wallio is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
For users between 13-18, parental consent may be required in some jurisdictions.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions for data transfer to certain countries
- Your explicit consent where required
- Robust security measures regardless of location
9. Cookies and Tracking
Wallio uses minimal tracking technologies:
- Essential Cookies: Required for app functionality (login status, preferences)
- Analytics: Anonymous usage statistics to improve the app
- No Advertising Cookies: We don't use cookies for advertising purposes
You can manage cookie preferences through your device settings.
10. Third-Party Services
Wallio integrates with select third-party services:
- App Stores: Apple App Store, Google Play Store (for downloads and payments)
- AI Providers: For wallpaper generation capabilities
- Analytics: Firebase Analytics for app improvement
- Cloud Storage: For secure data backup and sync
These services have their own privacy policies, which we encourage you to review.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. When we do:
- We'll post the updated policy in the app with a new "Last Updated" date
- For significant changes, we'll notify you via email or in-app notification
- Your continued use of Wallio constitutes acceptance of the updated policy
- You can always review the current policy in the app settings
12. Contact Information
Our Data Protection Officer and privacy team are here to help with any questions or concerns about your privacy.
Privacy Questions or Concerns?
We're here to help with any privacy-related questions:
Email: support@walliowallpapers.com